Plumbing customers call the next company on the list
When water is coming through a ceiling, nobody leaves a voicemail and waits. They call the next plumber on Google. Even non-urgent jobs work the same way: a homeowner asking about a new water heater will book whoever gets back to them first. With your plumbers under sinks and on job sites, the office phone and the web form are where jobs slip away.
What it does for a plumbing company
- Emergencies: asks whether water is actively leaking or there's no water at all, and transfers urgent callers to your on-call plumber. If nobody picks up, it takes the details and texts them to you right away.
- Service calls: books drain cleaning, leaks, fixtures, and repairs into the open slots you choose.
- Bigger jobs: water heater replacements, repiping, and remodel work get an estimate appointment, with notes on what the customer described.
- Web and ad leads: calls each one within seconds of the form being submitted, during your calling hours.
It only quotes prices you've given it, such as a service call fee or a drain cleaning special. Everything else is left for the plumber on site.
How it handles your leads
- Calls every new lead within seconds of the form being submitted, from a local number that's yours.
- Tries three times if they don't pick up (a few minutes later, then a few hours later), and leaves a short voicemail on the last try.
- Only calls during your calling hours (8am to 9pm in your time zone by default, or 24/7 if you choose). On the default hours, leads that come in overnight get called first thing in the morning. Follow-up calls always stay within 8am to 9pm for both you and the lead.
- Answers your number 24/7 when people call back, and can transfer to you or take a message.
- Filters junk for free: fake numbers, gibberish names, throwaway emails, and duplicates aren't called and don't count.
Lead sources it works with
Your website's service request form, Facebook and Instagram lead ads, Google Ads lead forms, Google Local Services Ads (calls forward to your receptionist number; message leads by email), and any field-service tool or CRM that can send a webhook or email, including ServiceTitan, Housecall Pro, and Jobber. Leads from Angi, HomeAdvisor, Thumbtack, and Yelp are texted to you first and called once you approve.
What it costs
$1,500 to set up and $1,500 a month, with 1,000 new leads a month included. Junk and duplicate leads don't count toward that, and each lead counts once no matter how many times we call it. If you need more, add 500 leads for a month ($750) or for every month (+$500/month). Cancel anytime from your billing page; it runs to the end of the month you paid for.
Setup takes one sitting: paste your website and our AI fills in your services, prices, service area, and FAQs for you. Then you connect your lead forms with a 5-minute guide, send a test lead, and we confirm it arrived before you pay.
Questions
Can it send emergencies to whoever is on call?
Yes. Give it your on-call number and it transfers urgent callers live. You decide what counts as urgent, like active leaks, no water, or sewage backups.
Will it diagnose the problem?
No. It asks what's going on so your plumber shows up prepared, but it doesn't diagnose or quote repair costs beyond the prices you give it.
Does it answer my main business line?
It answers the local number we set up for you, 24/7. Many plumbers forward missed or after-hours calls from their main line to it, so nothing goes to voicemail.
Can I limit what days and times it books?
Yes. You set your booking hours, appointment length, and how much notice you need. Share your calendar link and it also skips times you're already busy.
Hear it call you first
Enter your number on our homepage and the AI receptionist calls you in seconds, the same way it would call your leads.