New-patient leads wait behind the front desk
Your front desk is checking patients in, handling insurance, and answering the phone all at once. New-patient form submissions and ad leads end up at the bottom of the pile, and by the time someone calls back, the person has booked with another practice. That's especially costly for high-value treatments like implants, clear aligners, and cosmetic work, where each new patient is worth a lot.
What the receptionist handles
- Calls new-patient leads within seconds, mentions what they asked about, and books a first visit or consultation.
- Answers common questions using only your practice's details: location, hours, which insurance plans you accept, new-patient specials, and financing.
- Answers your receptionist number 24/7, so evening callers get booked instead of reaching voicemail.
- Sends your team the details with a calendar invite for every booking.
Built for booking, not patient records
We're not set up as a HIPAA business associate, so the receptionist is designed to book appointments for new patients, not to collect medical or dental history. It doesn't ask health questions, and anything clinical, like whether someone is a candidate for implants or what a procedure involves for them, is left for the dentist at the visit. It never gives dental or medical advice.
How it handles your leads
- Calls every new lead within seconds of the form being submitted, from a local number that's yours.
- Tries three times if they don't pick up (a few minutes later, then a few hours later), and leaves a short voicemail on the last try.
- Only calls during your calling hours (8am to 9pm in your time zone by default, or 24/7 if you choose). On the default hours, leads that come in overnight get called first thing in the morning. Follow-up calls always stay within 8am to 9pm for both you and the lead.
- Answers your number 24/7 when people call back, and can transfer to you or take a message.
- Filters junk for free: fake numbers, gibberish names, throwaway emails, and duplicates aren't called and don't count.
Lead sources it works with
Facebook and Instagram lead ads, Google Ads lead forms, your website's appointment request form, and any CRM that can send a webhook or an email. Appointments arrive as calendar invites; if you use practice management software, your team adds them there, or blocks busy times with a calendar link so only open slots are offered.
What it costs
$1,500 to set up and $1,500 a month, with 1,000 new leads a month included. Junk and duplicate leads don't count toward that, and each lead counts once no matter how many times we call it. If you need more, add 500 leads for a month ($750) or for every month (+$500/month). Cancel anytime from your billing page; it runs to the end of the month you paid for.
Setup takes one sitting: paste your website and our AI fills in your services, prices, service area, and FAQs for you. Then you connect your lead forms with a 5-minute guide, send a test lead, and we confirm it arrived before you pay.
Questions
Is it HIPAA compliant?
We're not a HIPAA business associate, so the receptionist doesn't collect health information. It books new-patient visits and consultations, and leaves clinical questions for the dentist.
Can it check whether we take someone's insurance?
It can tell callers which plans you accept, from the list you give it. It doesn't verify benefits; your team handles that before the visit.
Does it work with our practice management software?
It sends bookings as calendar invites with all the details, and it can read your busy times from a calendar link. It doesn't write directly into practice management software.
Will patients know it's an AI?
If anyone asks, it says it's your practice's virtual assistant. It never claims to be a person.
Hear it call you first
Enter your number on our homepage and the AI receptionist calls you in seconds, the same way it would call your leads.